2014 50th Anniversary Silver Kennedy Half Dollar Coin Images

The United States Mint has just provided individual coin images for the 50th Anniversary Kennedy Half Dollar Silver Coin Collection. The set includes four 90% silver half dollars struck at different mint facilities and featuring different finishes. All coins carry the original 1964 Kennedy Half Dollar portrait designed by Gilroy Roberts.

The collection is scheduled for release on October 28, 2014 and will represent the first high volume new product release following the launch of the Mint’s new retail website and order management system on October 1.

Details of the release have been provided previously. The four coin collection will be priced at $99.95 and complete the trio of products issued to celebrate the 50th anniversary of the Kennedy Half Dollar. As with the prior two products, an initial ordering limit of five units per household will be imposed.

2014-W Reverse Proof Silver Kennedy Half Dollar

The first silver half dollar included in the collection is struck at the West Point Mint and carries a reverse proof finish. The raised design elements and inscriptions appear mirrored against a frosted background, providing the opposite appearance of the traditional proof.

The US Mint has previously used the reverse proof finish on American Gold, Silver, and Platinum Eagles issued within special sets.

2014-P Proof Silver Kennedy Half Dollar

The second silver half dollar in the collection is struck at the Philadelphia Mint and carries a traditional proof finish. Raised design elements and inscriptions appear frosted against a mirrored background.

This coin provides an interesting bookend to the series since the first proof coin of the series dated 1964 was struck in 90% silver at the Philadelphia Mint. Until now, all subsequent proof issues of the series had been struck at the San Francisco Mint.

2014-S Enhanced Uncirculated Silver Kennedy Half Dollar

The third silver half dollar in the collection is struck at the San Francisco Mint and carries an enhanced uncirculated finish. On the obverse, the portrait, lettering, and border will receive a heavy laser frosting treatment. On the reverse, the lettering and border will receive a heavy laser frosting treatment. The eagle will receive a moderate laser frosting treatment, and the stars will receive a laser polish technique to accentuate them against the field.

This will be only the second time that the Mint has used such a finish, following the first use within the 2013 West Point  Silver Eagle Set.

2014-D Uncirculated Silver Kennedy Half Dollar

The fourth and final silver half dollar included in the collection is struck at the Denver Mint and carries an uncirculated finish. The coin is struck in 90% silver, making it a different issue than the uncirculated copper-nickel clad 2014-D Kennedy Half Dollar included in the 50th Anniversary Kennedy Half Dollar Uncirculated Coin Set.

Packaging for the collection will consist of a a rich embossed faux leather folder with an image of John F. Kennedy from the half dollar and patriotic flag imagery. The US Mint logo appears on the front of the folder with the Department of Treasury seal on the back. A certificate of authenticity and booklet on the development and design of the Kennedy Half Dollar are also included.

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  1. Eagle One says

    I can confirm “The Other Jeff’s” comment. The Kennedy Clad UNC Sets are listed as “Out of Stock.”

  2. A&L Futures says

    @ Eagle One

    I just saw the same thing – 50th Anniversary Kennedy 2014 Half-Dollar Uncirculated Coin Set (Out of Stock)

  3. says

    I also want to mention additional items of interest since I went ahead and ordered something, partially just to test the site out.

    The first is that there’s now a box for “Promo Codes” at checkout, which indicates the Mint may implement discount codes in the future (perhaps occasional free shipping codes?). That would be a nice feature depending on how it got used. I hope it does get used.

    The second thing is that the “one click ordering” of the old Quick Checkout of the past is gone. You need to input your CC’s security code, and then it runs a script which causes a box to pop up where you have to click a checkmark to tell the mint you understand the terms of service. THEN you get to click “order.”

    The third thing is that the mint no longer sends you a proper receipt until some time after your order has been input. When you do an order, you are sent a confirmation email with your order number, which says “We are currently processing your recent catalog.usmint.gov order. You should receive a confirmation E-mail in the next 24 hours with more details.” The actual email showing your order summary does not show up until later.

    I input my order at 2:29 and the second email with the actual order summary arrived at 2:54. I’m sure this additional waiting period is going to cause anxiety attacks during high traffic/hot release days.

    I also really hope they fix the buggy script. The site is nearly impossible to access with Firefox (tried from multiple computers), and not all the features seem to work properly with Internet Explorer. It’s a real pain right now, and if it’s still like this when the silver Kennedies are released, ordering them is going to be very painful, especially if the website is overloaded.


    I do understand these are “digitized” photos. To me, however, they do a bad job of representing what the product looks like and “selling” the product to a customer. Nearly every time I’ve ordered something from the mint, it always looks better on hand than in their stock photo. Good pictures like Michael’s also frankly do more to sell these to me than the stock photos.

  4. Eagle One says


    Let’s hope it stays that way. They’ve blown it with the spotted Ds. They should quit while they are ahead. Besides, the FS window is closed and the party is over.

  5. A&L Futures says

    FYSA – PCGS has updated its POP Report for the 50th Anniversary Kennedy 2014 Half-Dollar Uncirculated Coin Set

    The “P” version now has a (FS) POP of 29
    The “D” version now has a (FS) POP of 19

    What’s alarming (to this blogger) is that the Chicago ANA (FS) “P” version, which had a POP of 1 has since jumped to 3 and the “D” version, which had NO SP69s now has a POP of 1. I thought they were done grading show coins? WTF

  6. Eagle One says

    I think the numbers were just updated today. It’s October 1st. The first day of the last quarter.

  7. Eddie says

    Do you actually have to change the password?
    It asks for e-mail or user name then password do I wput in a different one than the one I have been using?

  8. says

    Hi Eddie,

    To change your password, you have to input your login information as normal. You will then get a message telling you your password has expired. You will then be presented with the security questions you made when you originally set up your account. You will need to choose the “main” one (mine was my mother’s maiden name) and type in the correct answer.

    Once you’ve provided an answer, the mint will send an automated message to your email address with a link you click to reset your password. Your new password can be identical to your old one… provided it is at least eight characters long. My old one was just six and so I had to change it.

  9. Sith says

    For those that were asking it looks like the mint updated bullion numbers today, and it looks like Arches will stay with a mintage of 22K. As a FYI the mint sold 750K of ASEs yesterday and 1.15 million ASEs today. I suspect the will institute the ASE allocation soon.

  10. Hawkster says

    Captain O,

    I had the same experience as you, in that “incorrect information” came up for the security question until I finally got to the “main” one, which, in my case was city where I was born. I was then able to reset a password.
    I also noticed that, although my address information remained on my account, the credit card information did not. I had to enter that information.

  11. David says

    It’s probably time to retire this series. After this collection would be the appropriate time. Seems senseless producing a coin strictly for collectors if the coins aren’t going to be circulated. Nobody uses these anyways like those dreaded chuckie cheese tokens called dollar coins.

  12. drjoe says

    Getting caught up on my mint reading tonight. I also bailed out of majority of stocks this am when S&P down 10 pts. Agree with cagcrisp. Trading patterns very concerning. Not sure about where silver is headed. Lots of good comments on here tho. Pretty sure NOT down at the mint regardless. Thanks for the update on the Zombucks Ikaika. Always pick up some for kids and grandkids as they get a kick out giving the copper ones to friends at school. Guess have to head to mint site and suck it up and reconfigure my account. Only seems fair. The office just put in a new EMR system last month that killed production by 50% while we are learning it and today in the ER they have updated the ‘old’ EMR and I think my patients have seen the IT guys more than me due to the crashes. Not what I signed up for 35 years ago I promise.
    Thanks to all who give me a welcome respite almost on a daily basis even tho I rarely comment. You all are certainly appreciated. Evenly the dysfunctional ones. And you know who you are! LOL

  13. Jon in CT says

    For reference, PFSweb’s press release about today’s Mint catalog website “Go Live” can be found here.

    BTW, I also sold some stock today. A few days ago, on the one year anniversary of my purchase of PFSW shares, I submitted a Good-Til-Cancelled order to sell half my PFSW shares with a limit price exactly twice my original purchase price, I was pleasantly surprised to see that the order was actually executed early this afternoon. Cha-ching!

  14. Eagle One says



    The math does not agree on the 2014-P UNC SP69 Column (3+25+4+29= 61). They show 88 Total?

    The math does not agree on the 2014-D UNC SP-69 Column (1+19=20). They show 52 Total?

    Am I doing something wrong? Something doesn’t look right here. Is something missing? Can someone with population analysis experience take a look at the totals. There appears to be mystery coins included in the sum total header that are not included in the sub columns. Expand 530183. Someone with experience please advise. I checked a number of other population reports and the sub columns equal the sum total header.

  15. Eddie says

    CO I did it but I can’t find out about the one I am already enrolled into. So I can change the amounts I have ordered.

  16. VA Rich says


    Where is the tab or subcategory that shows all Annual Coin Sets available for purchase???

    Not sets just under “Other Coins” or “Annual Sets just for THIS year” or sets eligible for “Enrollment”…, but where can I find ALL the Annual Set being offered currently.

    Hint.., you’re Enrollment page shows a picture of a 2013 set and offer enrollment for a 2015 product.., so where did the 2013’s go?

    1 – You need a tab that will show ALL Annual Sets for sale

    2 – Bring back the No Longer Available tab – let’s guess the guesswork out of it please –

  17. VA Rich says

    “take” the guess work out of it –

    Someone see something about a Coin & Currency set??? Where did you find that?

    Oh, and where’s the products that have yet to be assigned a release date on the Product Schedule?

    US Mint – LESPS 2014?

  18. VA Rich says

    What does Back Order, Out of Stock and Sold Out mean?

    Back Order: When products are in “Back Order” status, this means that the product is available for sale, however there is no inventory in stock and a future ship date is displayed on our website. Products in this status can still be ordered online or through the customer contact center.

    Out Of Stock: When products are in an “Out of Stock” status, this means we do not have inventory of the product and we do not have an anticipated in stock date. Products in this status cannot be ordered online or through our customer contact center, but you can request to be reminded when the product will be returning to sale (through the “Remind Me” function on the product detail page.)

    Sold Out: Products in “Sold Out” status are no longer in stock in our warehouses, and will they will no longer be available for sale online or through the customer contact center in the future. Products in this status will be removed from the website in the near future. You may not order these products now or in the future.

    If you have any questions – please reach out to our Customer Contact Center. Their contact information can be found on our customer service page.

  19. CasualCollector says

    @Eagle One

    I’m new to the PCGS Population Report (so this is just my opinion). I was going under the “assumption” that the differences are coins that are NOT designated “First Strike” or “Chicago” etc… They are just “regular” label graded SP69… That’s how I was reading the report…

  20. VA Rich says

    US MINT – please provide a selection for a Product Schedule for all products and their respective release date, not just the immediate offerings with a know date. Just like the past view that was available.

  21. VA Rich says

    US MINT – please import over all Order History transaction beyond January 2008, it really is useful information that I reference to often.

  22. VA Rich says

    Thanks cag

    2014 American $1 Coin and Currency Set – this must be the Discovery Set for $24.95?

  23. VA Rich says

    Shenandoah National Park 2014 Uncirculated Five Ounce Silver Coin
    Philadelphia (P)

    The expected in-stock date is Fri Sep 26 2014.

  24. VA Rich says

    Just FYI – AtB BU – GSD went up 500 today from 12,000 very early this a.m. to 12,500 now. No movement on the others

  25. cagcrisp says

    The 2014 American $1 Coin and Currency Set does not have a price showing..
    According to the Federal Register the Discovery Set is $24.95. If they were the same I would think it would be listed as such.

  26. Jon in CT says

    Getting back to the original blog entry here, what’s the least expensive strategy to acquire all FIVE silver 2014 Kennedy half-dollar coins issued this year?

  27. jeff says

    I’m seriously doubting the US Mints ability come later this month on the release of the 4 silver Kennedy’s if they can’t get their Web site working properly what would make anyone think that a debacle is evident. If they can’t fix the little things I can only assume when the big day comes all hell will break loose ,the only good is I will be watching this catastrophy on the sidelines I’ll order 5 days after the release I’m presuming the better coins are on the bottom.

  28. Louis says

    The Mint sold over a million ASE’s yesterday, so demand for silver is very strong at these levels. Instead of bottom fishing, if you have the funds buy some bullion at these levels. You will be glad you did later.

  29. Jon in CT says

    jeff, I sense you have a deep understanding of how large-scale interactive software products are developed, integrated, tested, and deployed. NOT!

    Maybe you should just have another belt and remained quiet?

  30. Louis says

    There will be more than enough silver JFK’s to go around. Unless you are chomping at the bit for first strike labels, I’d wait a couple days and get what you want with no hassles. And even if you want graded coins by now it should be quite clear you are better off buying them from dealers who have them graded rather than sending ’em in, which is a sucker’s game.

  31. jeff says

    Well Johnny I suppose that’s the way they do things inferior product equals inferior service sort of what you spout with every word on this blog.

  32. Hawkster says

    My 9/18 order for the Shenandoah 5 oz showed “in stock and reserved” and “in process” before the old website shut down. I checked my order status again today after the new website was launched. It showed “back ordered”. How the hell does an order go from “in stock and reserved” to “back ordered”?

  33. Dave says

    @jeff say, October 1, 2014 at 9:18 pm:
    “Well Johnny I suppose that’s the way they do things inferior product equals inferior service sort of what you spout with every word on this blog.”

    As I have previously stated– this this guy has issues.

  34. jeff says

    Hey Dave that’s the best you can come up with seriously . Dave says “you can’t take his serious” classic comment .

  35. jeff says

    Dreadful exhibition of playoff baseball in Pittsburgh by the home team it’s the sixth inning and the fans are filing out. The joint is empty, I bet most of the patrons are hanging out around the beer stands . 8 love for the visitors if interested. The BUCS have their scrubs in pitching.

  36. KEITHSTER says

    Oh Oh please close your eyes Wtf is going on can’t gain entry to my own account at the mint been at it all day. Way worse then the 5pac. and didn’t even get any of those!! Whose bright idea was this new site and were did they find these gulocks? My computer warns me not to do it but can’t anyway someone needs a sharp burning stick were it should not go!! Were are my instock and reserved BHOF unc$ & Kennedy halves ordered in the first min. sounds like they will be gone with the wind like the last company with which I was ok with. Wonder how much this is going cost in lost sales watch the #’s next week ouch?? Might be done Myself if they don’t get this and their sticks back on track and put out!! Good Luck Mint Your going to need more than that And So Are We:>:>:>

  37. sharks2th says

    First orders are now shipping. My 8/12 order for the clad Kennedy set is going out tonight with delivery before 10:30 tomorrow. It looks like this old order kept the free delivery upgrade. These were coming with the 2 day service and now this is next day air. The Mint website kept changing the shipping tracking number this evening, but the confirmation email had a trackable number on the UPS website.

    Maybe some of the items are showing out of stock because they haven’t finished restocking all of the items in the new warehouse.

  38. jeff says

    KEITHSTER As Aaron Rodgers said R E L A X The mint or this 3rd party vendor has been working hard on this site for the last 10-11 months they roll out $ hit and we’re to accept it for now. JON from CT gives the mint a pass it’s time he goes and hibernates in the north country.

  39. GoldFishin says

    Don’t worry about the website on opening day for JFK silver….nothing will happen that another 200 million won’t fix. Oh, never mind….that was another website I was thinking about. I am completely sure this website will be ready to go come crunch time, since it was contracted out to the private sector. Wait a minute…. that other one was also, and pay no attention to that man behind the curtain. Just make sure you can remember at least one of five security questions so you can reset your password. 🙂 And don’t forget your CC security code to make it easier for the Russian hackers to wipe out your credit balance. 🙁

  40. Dave says

    @jeff says, October 1, 2014 at 10:43 pm:
    “Hey Dave that’s the best you can come up with seriously . Dave says “you can’t take his serious” classic comment .”

    I’m referring to “Jon,” now you’ve done it — made me say his name.Yeah, can’t take him serious — seriously. It is classic isn’t it — LOL.

  41. Dave says

    @Jeff — by the way — no, it is not the best I can come up with; however, I just do not want to get him started.

  42. VA Rich says

    Hawster – the one big improvement I was hoping to see was accurate back order dates of product availability and expected shipping updates. Having seen many items last night that should be IS&R as their in stock dates are reported as last week, it appears we’re not there yet.

    I am going to take a cue from Ikaika and check in in a week or two to see what’s been fixed. I hope behind the scenes, this sucker processes orders real quick .., otherwise it’s much ado about nothing.

  43. VA Rich says

    Expedited Shipping – You will be charged $17.95 for the United States Mint’s Expedited Shipping option.

    – Orders with Merchandise valued at $300 or more with a standard delivery option chosen will receive a complimentary upgrade to Expedited Shipping.

    – Shipments containing any gold or platinum United States Mint collectibles with a standard delivery option chosen will receive a complimentary upgrade to Expedited Shipping. If you choose expedited shipping you will be charged a fee of $12.95 regardless of if your shipment contains any gold or platinum United States Mint collectibles.

    Interesting that I could buy a gold Kennedy and have it shipped Budget, so who is at risk if not delivered?
    Is a signature required to sign for it?

  44. VA Rich says

    Next Day Shipping

    You will be charged $20.95 for the United States Mint’s Next Day Shipping option.
    Packages shipped using the United States Mint’s Next Day Shipping option typically arrive the following business day IF the order is received BY NOON ET.

    The mint’s new releases are AT NOON – so you’re really at 2 days for receipt of a new release item, if it falls within the criteria of Expedited for a PM product, that you can get for $12.95?

  45. ClevelandRocks says

    Can’t log into my account. No intuitive tabs. Hope my 15 year purchase history is still there.

  46. VA Rich says

    Here it is – Orders with merchandise valued at $300 or more or, orders containing any precious metals will require an auto signature upon delivery.

  47. VA Rich says

    I got to the Check Out button with a gold JFK, a Buff, and an UNC AGE and the budget shipping option remained, I’m surprised to see that. I was expecting it to require shipping of a higher lever. just fyi

  48. merryxmasmrscrooge says

    Nice set. I wonder if the 2015 halves will bear the restored portrait. Or will the remainder of the 2014 regular proof sets change the portraits to the new making the old rare.

    Also will the clad halves have a mintage less than 200,000? This will probably drive down the price of the “king” silver 2012 half mintage 444,000 from $100 to $50 or less.

  49. fmtransmitter says

    David says
    OCTOBER 1, 2014 AT 5:29 PM

    It’s probably time to retire this series. After this collection would be the appropriate time.
    Now is the time….

  50. says

    I just logged in to the Mint’s new site. My ATB 5oz subs are still there…however, it looks like they combined my 2 ATB subs into 1….(I was getting 2 in one shipment and 1 in the other as I like to keep one set in the unopened Mint shipping box).

    Looked at my History, or lack thereof….I had NONE.

    Also, like others, I had to add back my credit card(s).

  51. Hawkster says

    I had to wait unusually long times for a customer representative both times that I called the Mint yesterday to determine the status of an order. When I questioned the second representative as to the unusually long wait times, she said they were swamped with calls from customers who could not re-set their password to get on the new website.

  52. Hawkster says

    It’s been a rough several days for you in regard to your hometown sports teams. I hope you’ve come back off the porch after last night’s stinger. Geez, besides the pro teams’ losses, even the U. of Pittsburgh dropped their game on Saturday.

  53. Louis says

    @jhawk- They will be released next week by the RCM and dealers like Gatewest and Talisman.
    Right now they are only available for ordering to Master’s Club members.

  54. KEITHSTER says

    Man thats one morning meeting I would have liked to be at.Well yes we think the new site is going well small glitch though we did loose all your customers but some are fighting their way back and the rest well someday maybe and then a loud bang? Now I know I’m about as computer savy as a box of rocks!Oh by the way my agate rock collections are looking better all the time now.Had to call the bank line to find a pending $54.70 on sept. 30th am thinking it’s for the 5 Kennedy sets ordered in the first min. of the first day as they went on hold then instock and reserved till now so now if the pending charge goes off we still won’t know the rest of the story yet? Hope they are the new pressing and not the junk returns or that they even make it here? Had no problems spending all the money I could with the old system and now can’t spend a dime with the new good work boys!! If it ain’t broke we’ll fixit don’t worry be happy. So Good Luck All And Happy Thoughts All:>:>:>

  55. Hawkster says


    Call 1 800 USA MINT, wait about 20 minutes to get a customer service representative, and let him or her know that you can’t re-set your password. The rep will help you re-set it.

  56. Zaz says

    Gotta love the US Mint. The old site was easy to navigate, the new clunker takes 10x as long to find a specific item if it’s not featured or at the top. Conspiciously cumbersome and inelegant. Leave it a government entity to fix and overhaul the entire apparatus, when only the back end ops needed servicing. Probably the back end is perfect now while the front end is totally compromised. Let’s make the problems with this entity visible to our core customer base, shall we? While were at at it, let’s discard the information of most of our loyal customers. Nice going, PSFWeb & U.S. Mint! Are you listening? Your numismatic division is accountable to NO ONE, so you can do whatever you like, whenever you like. Is it any wonder your customers love to hate on you as you’re the only game in tome to fresh releases? Bravo! Congratulations on a job poorly executed!

  57. Blair J Tobler says

    Zaz – agreed about navigating the new site. You used to be able to go into, for example, the ATB quarters section and there would be sub-categories (3-coin sets, annual sets, etc.) and within those, all the 2014 products would be listed together, then the 2013, 2012 and so on. Now all the ATB products are lumped together and in random order. It’s frustrating trying to find what you’re looking for.

  58. Hawkster says

    Agreed. The only way I was able to bring up the 5 oz ATB’s was to go under silver coins. As you stated in your example, I would think there would be a ATB quarters category where one could find the various offerings (as the old site had). This new site needs additional work to meets its supposed goal of being easier to navigate.

  59. cagcrisp says

    US Mint:
    EVERY time I go to the site I get ‘script errors’ Multiple times. Stop script and then move on and then it freezes and.. then the same process over and over and over…Repeat…Repeat…Repeat

    I use Firefox

  60. Tinto says


    “…I am completely sure this website will be ready to go come crunch time, since it was contracted out to the private sector. Wait a minute…. that other one was also, ….”

    If the Mint is like any other govt agency … it’s probably the same people at the Mint overseeing the “development” and roll out of this new website.

    I’m sure the Chinese will be giving the Russians a run for their money in terms of the hacking ….

  61. says

    VA RIch,

    If you’re still reading this thread, could you do me a favor and let us know how your order fulfilment goes? As far as I know you’re the first reader who has spoken up about buying a high-value gold item from the mint since the changeover.

    I am particularly interested in knowing:

    1. Whether your shipping is upgraded
    -If yes, does the mint charge you more?
    2. Which carrier actually brings the package to your door – USPS, UPS, FedEx, someone else.

  62. VA Rich says

    CO – sorry for the misunderstanding, I just took my gold bag to the last step of “Complete Order” and there was no adjustments made, hence why it seemed apparent that it would go through upon clicking the final button with the Bargain shipping. Nah, I’m totally out of coin bongos for the year as the money tree as been drained dry.., but I’ll be glad to pipe back in when the UHR is released! 🙂

    With the increase in shipping, I’ll like limit next year’s buys to a consolidated purchase each quarter, unless I really, really have to have overnight, which isn’t likely.

  63. Art says

    The Order History is definitely screwed up. On one of my orders there are 17 items. When I click I only can see 5 and there’s no scroll bar. Plus the 2008 backwards limit.

  64. jeff says

    I guess it’s true the lowest bidder is not the best choice most of the time. It’s unfortunate that the site is screwed up but we need to be diligent with voicing our concerns that’s the only way the mint will make changes.

  65. billb says

    I agree,the new website is a disaster. I also get scirpt errors every step of the way (using IE browser). Cleared cookies, tried different computer. Unable to reset password though I’ve tried several times. Ridiculous.

  66. billb says

    E-commerce is not new, and not this difficult. Why is this so hard? If a private company did this, they would be destroyed by their competitors. Imagine ebay or amazon operating this way!

  67. gary says

    I tried out using Firefox to get into the Mint’s new website. It seemed to work fine and I went all the way through placing a test order and it worked O.K.
    I always use Safari when I get into the Mint website. It is quite stable on a Mac.
    By the way, back in the day when I used to make graphics for E-commerce web sites, the site was always tested at regular intervals in all of the most popular Internet browsers in the course of building the site. I hope that is what the Mint did in building this new site.

  68. Wes says

    I have read on here that the mint plans a reverse proof set in 2015 or 2016. That would kinda take some of the sparkle off this set. Being the reverse proof is the one that seems to have sparked the most interest in this set. Still it is the first reverse proof half.

  69. billb says

    Gary, someone above you said he tried firefox and also had problems. Glad you were able to proceed. I also used Chrome on another computer and had the same issues.

  70. Louis says

    @jhawk- Not sure how the already are selling them but Silvertowne has the new glow in the dark maples and for a decent price too.

  71. A different Jeff says

    Talked to a CSR supervisor this morning after about a 15 minute wait. Found a few errors on the site: K14 was out of stock and not orederable but now at 3PM PDT it is backordered but can be ordered, DE8 and DE9 having been available for 2 weeks only are still out of stock and can’t be ordered, CR2 (Civil Rights uncirc) was showing backordered but now in stock.
    SIze of the call center is more than 100 but less than 200 reps; she wasn’t sure how many total. Most, if not all, are new to this location, so on top of the new web site and its glitches, they don’t know what was on the old site, they can only get whatever information we can see (supes can get more).
    The answering system has been modified to give direct access to a group of CSRs handling nothing but password resets. The new system evidently won’t rely on the security question, but will let you reset your password or request a link for a forgotten password as many other sites do. The Security question looks like it is there to pickup the legacy users and it evidently did not work as well as expected.
    For the most part, the layout seems reasonable, except when the number of items is excessive, like the presidential first day covers. There are curious omissions in groupings as others have mentioned – I would expect the K14 set to show up under Coins -> Other Coins, but not anywhere to be found. Bags and rolls show up under Coin Programs -> appropriate program but not under Coins -> Other Coins. These are relatively easy tweaks that can be made to the data set so to me they are just an annoyance.
    As with any major change, there will be a period of settling in. The biggest issues are 1) will orders be processed more efficiently and 2) will the new site stand up to high volumes of orders. Time will tell and we have 4 weeks to the big test. No amount of off-line or simulated testing can ever predict what happens in the real world. Trust me!

  72. A different Jeff says

    @billb –
    I have found that going through your cookies and tossing those that are left behind by advertising sites, especially those that are adding plug-ins or using cache or local storage, can often improve your browser’s performance. As I am not familiar with IE of firefox, I have to assume editing/removing cookies can be done in your browser. Presumably you apply all security patches; if you don’t you may find that helps. Also, try re-applying the ,most recent security patch.

  73. jhawk92 says

    Louis – thanks for the heads up on Silvertowne. I checked the RCM site and they don’t mention either the glow in the dark coin or the fractional set, I’ll have to look at the glow coin more to see if it it worth getting. I am very interested in the fractional set so I will have to watch the web for that one.

  74. Jerry Diekmann says

    Zaz, Blair, Hawkster and others – I feel your pain about the Mint’s new website but I am going to follow Ikaika’s advice and wait a couple of weeks before trying to log on. Maybe by that time a lot of the problems you have experienced will have been taken care of. That being said, I think this new website and its problems is endemic in the IT industry, for two reasons: 1) the IT people think they have all the answers and they don’t need any information, advice, or suggestions from the people who are actually going to use the system in the future: and 2) and this applies to new versions of Windows and computer programs in general – changes are made just to have changes and to justify more $ for the IT work – in most cases, they are not improvements at all. Many times the new features are more complicated and mor difficult to use than what the earlier features were. Also, there seems to be nothing intuitive in what the IT people do – there is no logical way to figure out how they think and how they have made the “improvements” to whatever computer system there are, whether it’s the Mint’s system or any other computer software. Change for change sake is NOT improvement! Underlying these two issues is the arrogance that seems to pervade the software writers, who believe they know what is good for the best of us and with their superior intellects anjd skills they are the ones to dictate best to us how we are to use what they create. Think of it this way – oftentimesw these “new and improved” technical marvels amount to the same thing as forcing us users to learn an entirely new language. It’s almost as if you understand and can read and speak English fluently, and all of a sudden all the English is gone and everything is in Spanish or French or German, or even worse, in Russian or Chinese. To me it is just sheer arrogance and a lot of makework and a lot of money being paid for new systems which aren’t all that better, and sometimes worse, than earlier systems (Windows Vista or Winows 8, for example). That seems to be the way the world works today – the 1% dictate to the 99%. They could be the rich, or they could be the IT folks.

  75. Black Ops says


    You need to have a better policy of how comments are moderated. You have one poster who has insulted just about everyone who has posted on this site. When others make comments back at this poster they are not always permitted by the moderator. I have been reading items on this site for years, but the one poster who annoys everyone is allowed to continue to harass and make condescending comments to the other posters. You are losing viewers who might otherwise participate in these useful discussions. This annoying poster has provided useful information on occasion, but the continued acting like a teenager and personal insults are unacceptable to all who read this blog. I’m sure if you took a poll, an overwhelming majority of posters and readers would like to see this annoying person blocked from making comments on this site. Please provide some consistency in removing comments which do not treat other posters with respect. A vast majority of the posters and readers enjoy this site and don’t need to be subjected to the taunts of this disrespectful individual.

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