Anyone looking to place an order for the new Bald Eagle Commemorative Coins will find that the US Mint’s Online Catalog is Off-Line. Apparently online ordering will not be available for the “next couple of days.” Customers can still place orders by phone, but this will be an inconvenience for many customers.
When attempting to access any of the online catalog pages the message below is displayed:
Because of a transition in service providers, the United States Mint online catalog is currently unavailable. We expect the online catalog to be back in service within the next couple of days. In the interim, our toll-free customer service number will continue to be available to our customers.
To place an order, or to inquire about the status of an order, please call 1-800-USA-MINT (872-6468). Customer Service Representatives will be available to assist you from 8:00 a.m. to 12:00 midnight (ET), seven days a week. Hearing- and speech-impaired customers may place orders and inquiries through TTY at 1-888-321-MINT (6468), Monday through Friday from 8:30 a.m. to 5:00 p.m. (ET).
The Bald Eagle Commemorative Coin Program will be available for sale as scheduled, starting January 15, 2008, at 12:00 noon (ET). You may place orders via our toll-free numbers and through mail order. Information about the Bald Eagle Commemorative Coin product options and household limit information can be found in our press release in our online press room.
We expect call volume to be high during this transition period. We apologize in advance for any inconvenience this may cause. Please consider calling during off-peak hours, in the early morning and evening, when call volume is lower.
The expedited shipping option will not be available during the service transition period. All products ordered during this period will be shipped within our normal processing time of one to two weeks.