Since this morning’s surprising notice from the Mint about the unavailability of their online catalog, they have slightly modified the notice published on their website.
The updated message is as follows:
Because of a transition in online ordering operations, the United States Mint online catalog is currently unavailable.
The decision to suspend access to the website was made on January 15 when we determined we could not ensure uninterrupted service or the reliability of the ordering system until the new provider was given appropriate time to assume and test operations. Although we understand the inconvenience this may cause, please be assured that we are working to resolve the issue and will have the site operational in the next few days.
This message provides some more color on the decision to take their online ordering off-line on the day of a major product launch. The reason for the unavailability was clarified from “transition in service providers” to “could not ensure uninterrupted service or the reliability of the ordering system” because of said transition.
I guess the lesson here is: do not transition service providers immediately before a major product launch.
Long term, maybe the Mint’s website will get better at handling the large amount of traffic that occurs on product launch days.
Personally, I am going to wait for the Online Catalog to go back online before placing my order for the Bald Eagle Commemoratives.
Bald Eagle Commemoratives